WebMail - The Basics - Support Center - names.co.uk (2023)

This article is intended to convey the basic and most common functions of webmail. While we strive to cover everything, you can find more detailed instructions in other sections of our knowledgebase articles atnames.co.uk/support

Our new webmail interface offers a powerful online alternative to using a traditional email client on your local computer such as Microsoft Outlook and Mac Mail. This manual offers some help on the basic functions of the Namesco webmail setup.

To log in to webmail, navigate tohttp://webmail.names.co.uk– Here you need to enter your mailbox name/username and the password set for the mailbox.

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After logging in, you will see your account's inbox, which looks like the screenshot below:

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To read an email from here, you can either double click on the email you want to read, which will bring it up in full screen mode, or you can activate the preview window by selectingWebMail - The Basics - Support Center - names.co.uk (3)icon, this is located at the bottom right of the screen. You can click this arrow again at any time to hide the preview window.

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When the preview pane is enabled (as shown below), a single click on any of your listed emails will reveal the full content in the lower portion of the screen - the preview pane. You can use the slider to enlarge or reduce the preview window:

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By clicking the icon shown below you can open one or more emails in new windows on your computer. The windows remain open even if you log out of webmail, but you will be prompted to log in again if you try to reply from one of these windows.

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Compose a new email

To start composing an email, select the compose icon as shown in the image below:

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Now that you've clicked the compose icon, you should see a screen like this:

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The icons highlighted from left to right are Send, Save, Spell Check, Attach File, Insert Signature, Insert Predicted Answer.

Top:Instructions for adding a signature and a canned response are later in this article.

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As you would normally expect, at the top you have the text formatting tools you use to compose your email. If you can't see these, you may need to click Editor Type and select HTML instead of Plain Text. Once you've done that, the text formatting toolbar will appear.

The text formatting toolbar, located above the area where you type your message, works exactly as you would find it in Microsoft Outlook or any of your typical Microsoft Office product interfaces.

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The recipient field can be filled in manually, or you can use the Contacts column on the left to add recipients from your list of saved contacts. First select the group of contacts you want to target, e.g. B. Personal Addresses, and then double-click the contact or contacts you want to send the email to. Please see the Address Book section later in this article to find out how best to use the Contacts section.

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When you're done writing your message, you can use Send to send the message immediately, or Save to move your message to your Drafts folder if you'd rather finish it or just send it at a later time would like. If you want to check the spelling of your email beforehand, the "Spell" option will help you.

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Edit an email

- If you have an email open in your preview window or in full screen mode, the "More" menu option at the top of the page gives you an additional set of options that you may want to use in relation to that particular email.

You can:

  • "Print this message" so you have a paper copy to keep in your office.
  • Download the e-mail so that you can store it on your computer and access it as an electronic copy, even if the e-mail has long since been deleted in Webmail.
  • "Edit as new" allows you to compose a new email by copying the received email in the course of your communication.
  • "View Source" provides the technical details of the email, including timestamps and message headers.
  • "Move to" moves the message from your inbox to another specified folder.
  • Copy To keeps a copy of the message in your inbox, but also saves a copy of the message to another specified folder.
  • "Open in new window" does what it says.
  • "Save as Event" allows you to schedule any event related to the email in the calendar area in Webmail.
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In the inbox view you will see the shortcuts icon, if you click on it you will see a list of keyboard shortcuts. By pressing any of the characters listed, you can access other parts of webmail or action commands without moving or even touching your mouse, once you become familiar with them, even just the most commonly used ones, it becomes one another way to work faster.

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In your webmail inbox, when you click on an email in your inbox, you can use the up and down arrows on your keyboard to jump from one email to the next very quickly. If you prefer to read your e-mails in full-screen mode, you can use the on-screen arrow keys to scroll through your messages. Just click on it with the mouse.

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You can now use the up and down arrows on your keyboard to quickly switch between emails. Press the Delete key on your keyboard to remove unwanted emails. Hold down the CTRL key on your keyboard (PC) or CMD (if using a Mac) and now press the up or down arrows on your keyboard will select multiple selected emails, pressing Delete on your keyboard or in Webmail removes them all.

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Using the address book

Within webmail, you can create a personal address list and share a global address list that is available to all other users of webmail under your domain name.

To add a contact to the address book, first select the address book icon from the menu at the top right of Webmail, as shown below.

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On the next screen you will see that there are two columns, the leftmost one titled Groups, the column to the right of it titled Contacts and at the bottom of each a + symbol. In the left column you can create a new group with the + symbol, by first marking Personal addresses or Global addresses, determine whether the group you want to create should contain contacts that are only visible to you (Personal addresses). or by all other users from webmail to your domain names (global addresses), depending on which of the two group types you have selected, determines the 'parent group' of the subsequently newly created group and is displayed below this group as new contacts are added.

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Similarly, the + icon at the bottom of the Contacts column adds a new email contact to the group you've selected at the time.

When you press the + symbol, the Add contact column appears. Here you can add the details of your email contacts including contact information, their personal information like gender and birthday. There is also a note option. So if you need to log additional information about the email contact, even add a picture of them, you can do that here.

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If you need to edit a contact's details, select the group your contact is in in the Groups column, click the contact you want to edit in the Contacts column, and click the Edit contact button.

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If you want to delete a contact, select the group your contact exists in from the Groups column, select the contact you want to delete from the Contacts column and click the TRASH ICON button.

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In this form you can add as much or as little information about the contact as you like. If you are happy with the information (which you can change at any time) select "Save" or if you change your mind select "Cancel".

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Once you have saved contacts in the address book, you can easily access this contact list on the left side of Webmail when composing emails. Just double click on one or more of them.

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To add more recipients to your email, you can select "Add CC" to "Copy" recipients or "Add BCC" to "Blind Carbon Copy" recipients, the option that allows you to send emails to more people in of an email in a way that cannot be seen by the primary recipient. If you add a "reply-to" email address, recipients' replies to your email will be redirected to a preferred email address instead of returning to yourself if you choose. "Add follow-up" allows you to manage a group of recipients for further communication along that particular email trail.

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Adding a signature

To create a signature that will appear in the footer of each of your emails in Webmail, first select "Settings" at the top right of the screen.

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You can add a signature to your webmail account, which you can then attach or remove from any email you send. The signature accepts HTML code, so you can add links and even images to your signature.

To add a signature, first select "Identities" from the leftmost column of Webmail, to the right of that select the email address you want this signature to appear on (yes, you can use multiple email addresses with send different signatures respectively). , then click in the "Signature" field and add your desired text here in your desired format before clicking "Save" to ensure the signature is preserved.

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By default, an HTML signature isn't enabled, but you may want your company logo to appear in your signature and also include a link to your website. To do this, make sure you have checked the "HTML Signature" box under the signature field, note that if you already have text in your signature field, you should copy this text, as by checking the "HTML Signature" field its Content can be deleted. You will then see a screen like this where you can create your HTML signature:

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How do I access my co UK email? ›

1. How can I register with mail.co.uk? You are welcome to log in via the mail.co.uk homepage at https://mail.co.uk or via third-party e-mail programmes such as Outlook, Thunderbird or AppleMail.

What is co uk email address? ›

. co.uk is the country-specific domain extension for the UK – '. co' stands for 'commercial'. If you are a UK-based business, let your website visitors or customers know with a .

How do I fix my webmail account? ›

How to Fix Email Not Working in Browser Webmail
  1. 1 Restart Your Device. Many basic problems can be solved simply by restarting your device. ...
  2. 2 Make Sure the Internet Connection Works. Open your browser. ...
  3. 3 Clear Browser Cache and Cookies. ...
  4. 4 Check the Status of the Website.

Are Gmail emails .com or co uk? ›

The “gmail.com” Domain: What most of us have for email

The most well-known domain for email is, of course, gmail.com. This is for regular Gmail users, and takes the form of “name@gmail.com“. The gmail.com email domain in use.

Is an Outlook email .com or co uk? ›

Outlook Mail is Microsoft's desktop email client. It can be used with an Outlook.com email address or with any other email address.

Is webmail the same as Gmail? ›

Gmail is a free service that is web-based. It allows its users to receive and send electronic messages by using either the web or the third-party apps through IMAP or POP protocols. Email is only a general term that describes electronic mail.
Difference Between Email and Gmail.
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How do I find my webmail settings? ›

Finding your email settings in Webmail
  1. Log into your Webmail.
  2. Click your username in the top-right corner. In the drop-down menu select Configure Mail Client.
  3. Scroll down to the Manual Settings section to view your Secure SSL/TLS, and Non-SSL settings.
Mar 31, 2022

Is webmail the same as email? ›

Even though they have different names, Webmail and Email are basically the same things. They both serve the same purpose: to send emails, file attachments, access a calendar and store a contact list.

Is Co UK and .com the same? ›

For easy recognition and branding, you would normally want to use one of these. For UK businesses, we would generally recommend using . co.uk or . uk whereas if you are intending to trade overseas and don't want to be considered as primarily a UK company we would suggest that you pick a .com.

What is the UK domain name? ›

uk is the Internet country code top-level domain (ccTLD) for the United Kingdom.

What are UK com addresses? ›

UK.COM is the UK's premier domain extension offering excellent domain names together with both the local identifier "UK" and the superior global visibility of ". COM". UK.COM is the preferred domain extension for leading local and global companies - everyone from Microsoft to Radiohead use . UK.COM domains.

How do I restart Webmail service? ›

How to Restart MailEnable Services?
  1. Start Mail Enable console from Start menu in Microsoft Windows. ...
  2. The MailEnable Administration program will open and you will be presented with a window similar to the following.
  3. Expand to Messaging Manager → Servers → locahost → System → Service Status.
Oct 14, 2019

Why is my emails not coming through? ›

If Gmail isn't receiving emails, there could be a few problems. When your Google Drive runs out of storage space, you can't receive new emails. You might also have the wrong Gmail inbox settings, or lack a stable internet connection.

What type of email account is live co uk? ›

Live.co.uk (Outlook.com) provides IMAP access to your Live.co.uk (Outlook.com) account, so you can connect to your email from mobile devices and desktop email clients.

Why does the UK use CO instead of com? ›

Internet domain names usually end with two letters for the country code, which runs from ad (Andorra) to zw (Zimbabwe). We use uk instead of gb because uk was already in use on Janet, the joint academic network. American addresses should end with .

What does Google co uk mean? ›

• Google.com has a suffix .com that denotes commercial version whereas Google.co.uk has a suffix uk that denotes that the user is in UK.

Is there live co uk email address? ›

Live.co.uk is a popular email service commonly used for personal account creation. Recent quality reports have classified live.co.uk with a low risk profile as most accounts originating from this domain are valid and safe.

What server is Hotmail co uk? ›


Is Hotmail co uk a Microsoft account? ›

Outlook.com, hotmail.com, live.com, or msn.com accounts are managed my Microsoft and are automatically considered Microsoft accounts.

What type of email account is webmail? ›

Webmail are web-based email accounts. These are usually free email accounts that are operated from a website. Examples include Hotmail, GMail and Yahoo Mail. Webmail allows the users to access their emails as long as they have access to an Internet connection and a web browser.

What is the email provider for webmail? ›

Examples of webmail providers are 1&1 Ionos, AOL Mail, Gmail, GMX Mail, Mailfence, Outlook.com/Hotmail.com, Yahoo! Mail and IceWarp Mail Server. Additionally, many internet service providers (ISP) provide webmail as part of their internet service package.

Who owns webmail? ›

United Internet

How do I find my webmail server name? ›

In the left side-bar, click on the Account for your email. Select Account Information towards the top. Find the field for Incoming Mail Server. This is your IMAP server name.

How do I find my webmail SMTP server name? ›

You can generally find your SMTP email server address in the account or settings section of your mail client. Using a store and forward process, SMTP works with the mail transfer agent to move your email across networks to the right computer and email inbox.

How do I access webmail from home? ›

As long as you have Internet access, you always have the opportunity to read your emails.
How to access your email account using webmail
  1. Enter your email address (for example, user@example.com) and password.
  2. Click Login.
  3. Click the logo or Read Mail Using for the webmail application you wish to use to access your email.

Is it safe to use webmail? ›

Security - If you talk to an expert, they will advise you against accessing your Webmail from a public computer. You could compromise the security of your account. This is all very well if you have trusted computers you can use wherever you are. If you don't however then your options are very limited.

Is Gmail a webmail client? ›

Gmail's webmail client only works when you have an internet connection. A number of Gmail clients allow you to access your Gmail account and perform some tasks (such as drafting and saving emails to send later) while offline.

What is an example of a webmail address? ›

Examples: payroll@domain.com. hrqueries@domain.com. systemadmin@domain.com.

What countries use CO uk? ›

Country code top-level domains

In most countries, .com and the country code TLD are the most used domain extensions. In the United Kingdom, for example, . uk, . co.uk and .com are all popular domain extensions.

Is Co uk a good domain? ›

co.uk domain is a good choice. If you ship goods, customers visiting your website will see that it is local, implying that you offer a lower cost of shipping and a shorter shipping time than a .com website.

Are co uk websites reliable? ›

However, although a website address isn't as important to either Google or people searching online as it once was, a . co.uk or .com website is still trusted more by visitors than some of the other TLDs.

Who owns a domain name uk? ›

You can only find out who owns a domain by contacting the domain provider, who then forwards the request to the domain owner. Reasons for contacting the domain owner may include general and technical inquiries, domain sale inquiries, as well as information in the event of possible misuse of the domain or domain name.

Who runs the UK domain? ›

Details. The UK government manages the . gov.uk domain name. Public sector bodies may register .

What are the 7 domain names? ›

They include:
  • .com: shorthand for commercial, .com was the first top-level domain in common use. ...
  • net: shorthand for network, . ...
  • edu: shorthand for education, . ...
  • org: shorthand for organization, . ...
  • mil: shorthand for military, . ...
  • gov: shorthand for government, .

How is a UK address written? ›

Unlike an American address, where the town, state and ZIP code appear on the same line, the town and postcode is written on separate lines for a UK address. On the line after the street name, you need to write the town or city, followed by the postcode on the next line.

How do you list UK addresses? ›

  1. Top lines. Write or print the name of the person (or people) you are sending to on the first line, above the address. ...
  2. Middle lines. Use a line for the property number and street name. ...
  3. Bottom line. UK destination: The final line should be the UK postcode, again in capital letters.

Why do I need a UK address? ›

It's used by HMRC and the Government in their correspondence. If you run your company from home, for example, you may not want your home address in the public domain. A registered office address helps keep your real address private. Overseas businesses use this service when they want to register in the UK too.

Why is my webmail locked? ›

This can occur if you sign in to Gmail from many different locations without signing out again or if you are using any third-party software or browser extensions that are able to access your account. Your account can also be locked if it appears to be compromised.

How do I reset my email address and password? ›

Change your password
  1. Open your Google Account. You might need to sign in.
  2. Under "Security," select Signing in to Google.
  3. Choose Password. You might need to sign in again.
  4. Enter your new password, then select Change Password.

How do I log into my webmail from Chrome? ›

On your computer, go to Gmail. Enter your Google Account email or phone number and password. If information is already filled in and you have to sign in to a different account, click Use another account. If you get a page that describes Gmail instead of the sign-in page, at the top right of the page, click Sign in.

How do I not receive emails again? ›

Open an email from the sender you want to unsubscribe from. At the bottom of the message, tap Unsubscribe or Change preferences. If you don't see these options, the sender didn't give information required for unsubscribing. Instead, you can follow the steps above to block the sender or mark the message as spam.

Why is my live co uk email not working? ›

Try to clear the web browser's cache, restart the browser and log in again to your account. Make sure that you know your correct account credentials before you clear the browser's cache.

Is Live co uk the same as Outlook? ›

I would like to inform you that Hotmail.com, outlook.com and live.co.uk all are same, Hotmail and live.co.uk are changed into outlook.com. If you are using three different email ids and you are trying to merge all these three email ids into single email id it is not possible.

Can a Gmail address end with co uk? ›

Email addresses should not have gmail.co.uk as a domain.

How do I add my co uk email to my iPhone? ›

Add an email account to your iPhone, iPad or iPod touch
  1. Go to Settings > Mail, then tap Accounts.
  2. Tap Add Account, then select your email provider.
  3. Enter your email address and password.
  4. If you see Next, tap it and wait for Mail to verify your account.
  5. If you see Save, tap it.
Dec 6, 2021

How do I get my live com email back? ›

The recovery form is available at https://account.live.com/acsr. Collect as much information as you can about any Microsoft services you may have used with this account. The more information you can include when filling out the form, the better the chance you'll have of regaining access to your account.

Why are my emails not coming through? ›

If Gmail isn't receiving emails, there could be a few problems. When your Google Drive runs out of storage space, you can't receive new emails. You might also have the wrong Gmail inbox settings, or lack a stable internet connection.

Is Live co uk a Hotmail account? ›

Here are a few variants: @hotmail.com, @live.com, @msn.com, @windowslive.com, @hotmail.ca (for Canadian users), @live.co.uk (for British ones). They are all treated in exactly the same way. Once you have a Hotmail-type email address, you have a Hotmail account regardless of the form of the address.

Is Live co uk a valid email address? ›

The mail domain live.co.uk is valid, has proper DNS MX records (eur.olc.protection.outlook.com), and is able to accept new email. Live.co.uk is a popular email service commonly used for personal account creation.

Is Live co uk a Microsoft account? ›

Your live.co.uk email address will also be linked to a Microsoft account (they are the same as hotmail / outlook.com addresses), so there isn't an option to change the password for that separately.

What is uk website ending? ›

uk is the Internet country code top-level domain (ccTLD) for the United Kingdom. It was first registered in July 1985, seven months after the original generic top-level domains such as .com and the first country code after . us.

What type of email is live co uk? ›

Live.co.uk (Outlook.com) provides IMAP access to your Live.co.uk (Outlook.com) account, so you can connect to your email from mobile devices and desktop email clients.

Can I use both .com and co uk? ›

Although it is normally recommended to use the same TLD (top-level domain) because you can build authority for one site instead of having to work on two and there is less work in maintaining only one site, you can absolutely have two TLDs.

How do I add an email to Names Co UK? ›

Choose the option Users and Email Rules. The next page is split into three sections displaying the mailboxes, email addresses and mail groups that you have. Click on the link Add email address. This will take you to the page shown below.

Is there a webmail app for iPhone? ›

Webmail++ makes accessing your webmail easier on your iPhone/iPod Touch/iPad! Features include: Full screen webmail.

Why can't I add my email address to my iPhone? ›

Update iOS version and restart your iPhone/iPad. As we said before, an outdated iOS version may not support adding new email on iPhone/iPad. So the first thing you need to do is to update your iOS to the latest version. Go to Settings> tap General>tap Software Update and see if a new version of iOS is available.


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